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Overview
Contents
Study Guide
1.1 Theories and models of leadership and management
1.2 How theoretical models are applied to practice
1.3 Barriers between leadership and management theory and their application, including strategies to address barriers
1.4 How different leadership styles can impact on working culture and delivery of service
2.1 Impacts of policy drivers on leadership and management in adult care services
2.2 Reasons managers in adult care settings need both leadership and management skills
2.3 Interactions between leadership and the values/culture of an organisation
2.4 Systems that establish a culture of continual learning and development in the care setting
2.5 Methods of creating an atmosphere which inspires a culture that is open, positive and inclusive
2.6 Methods of promoting a service which encourages innovation and creativity in a positive and realistic manner
3.1 Communicate forward thinking vision and strategy with confidence to inspire and engage others
3.2 Engage with internal and external stakeholders to create awareness of the vision for service
3.3 Create service development plans to support the vision ensuring it is both shared and owned by those implementing and communicating the vision
3.4 Implement strategies for involving stakeholders and others in decisions about service delivery
4.1 Adapt leadership and management styles to reflect different situations and stages in a care team’s development
4.2 Develop trust and accountability within the team
4.3 Build team commitment to the service and its values
4.4 Develop, implement and review strategies that support positive value-based cultures in teams
4.5 Manage workloads effectively
5.1 Facilitate inclusion of team members when agreeing team objectives
5.2 Develop and support innovation and creativity whilst planning team objectives and ensuring collective agreement
5.3 Assign roles, detailing responsibilities and personal work objectives with team members
5.4 Implement systems to support team members to work towards personal and team objectives and monitor progress
5.5 Provide feedback on performance for individuals and the whole team
5.6 Identify performance issues within the team addressing issues positively for ongoing development
5.7 Recognise progress achieved towards team and personal work objectives